CNN Worldwide is a portfolio of two dozen news and information services across every available platform to more than 2 billion people, in more than 200 countries and territories. With editorial operations around the globe, the people who work here are on-the-ground connected and committed to telling the world’s stories with accuracy and immediacy.
Account Coordinator,DigitalLocation New York, New York, United States Job ID 175432BR Apply Now
Client Service: Serve as the internal first line of contact to ensure proper maintenance of the Sales team's book of business from proposal to payment. Provide constant communication to the account pod, ensuring SLAs are met and the weekly task list is managed. Campaign Stewardship and Analysis: The Account Coordinator will work closely with the AdOps team to manage all facets of digital campaign management. They will observe and report weekly on all pacing and delivery. They will also communicate with all internal departments to ensure accurate and proper campaign execution based on contract terms to manage and exceed clients' expectations. Order Generation and Maintenance: Responsible for understanding and becoming the go-to contact within the account pod regarding our in-house order management system and ad servers. Coordinate any changes/optimizations to original contract with internal departments/clients and ensure they are properly executed. Invoicing: Collaborate with Sales Invoicing, Finance and Credit to reconcile campaigns from a revenue standpoint through Folio system. Work with clients to resolve any differences in 3rd party reporting systems.
Qualifications: - Bachelor's Degree - 1-2 years relevant post-graduate work experience or related internship required, preferably in a corporate or start-up company environment. Client Service and/or Account Management experience a plus. - Must have strong communication/interpersonal skills - Able to multi-task in a fast paced environment - Detail oriented and responsive, deadline-driven with strong quantitative reasoning skills
ADDITIONAL PREFERRED QUALIFICATIONS - Proficient in Microsoft Office (Excel, Word, and Outlook) - Qualified candidates must pass a job related media math assessment in order to proceed in the interview process
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